Payment
What credit cards do you accept?
We accept Visa, MasterCard and also American Express. You can also finalize your order with the Paypal Express and Apple Pay payment service.
Do you accept payment by Paypal or Apple Pay?
You may not be able to place a delivery order due to location limits, unavailable items, store closure, payment issues, or technical errors. Please check your details and try again.
Delivery and Returns
What are the delivery times in France and Europe?
We ship to most locations worldwide. Shipping availability may vary depending on your region and product type. You can check eligible destinations during checkout or on our shipping policy page.
How do I make an exchange/return?
You may be able to delay your order’s ship date by contacting customer service before it ships. Once processing begins, changes might not be possible, so contact support promptly.
Is it possible to have it delivered to a pick-up point? And in your store?
You can often specify your preferred delivery date during checkout if the option is available. Otherwise, contact customer service to arrange a suitable delivery time before your order ships.
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